Member Services: 877-514-2442

Melissa Henderson

Chief Operating Officer

Melissa Henderson was named as the Chief Operating Officer of Common Ground Healthcare Cooperative in 2019 after a successful nine-year stretch building, rebuilding and improving several operational areas at another health plan.

She brings her talent for strategic execution plus a working knowledge of nearly every aspect of individual health insurance coverage to her role at CGHC, where she will oversee innovation and continual improvement in all CGHC operations. She puts operations at the heart of member satisfaction and financial performance for the cooperative, a continuation of her previous professional roles with Molina Healthcare and the State of Wisconsin where she helped improve health care access, health plan performance and accountability. Melissa serves on the Board of the Wisconsin Health Information Network (WISHIN) and earned her MBA from Lakeland College.